Accessibility

Printer's Parts & Equipment is committed to giving everyone, including people with disabilities, equal access to our website, products and services. We follow the Accessibility for Ontarians with Disabilities Act (AODA) and aim to meet the Web Content Accessibility Guidelines (WCAG) 2.0 at Level AA.

What we do

• Every page can be used with a keyboard, with a visible focus outline and a "Skip to content" link.
• Text and buttons meet WCAG colour-contrast requirements, and pages work when zoomed to 200%.
• Images have text alternatives, and forms have labels and clear error messages.
• Moving content, like the home page slideshow, can be paused, and motion is reduced when your device asks for it.

Feedback and help

If something on our website is hard to use, or you need information in another format, please tell us. We will work with you to provide the information or complete your order another way.

• Phone: 1.800.268.6577 (toll free) or +1.416.752.4488
• Email: info@printersparts.com
• Online: our contact form
• Mail or in person: 60 Howden Rd, Scarborough, ON M1R 3C7, Canada

We answer accessibility feedback within 2 business days (Monday to Friday, 9 AM to 5 PM Eastern). Accessible formats and communication supports are available on request at no extra cost.

Ongoing work

We test our website with automated tools and by hand, and we fix issues as we find them. Some content comes from third parties, such as payment and checkout pages, and may not be fully within our control; if you have trouble with it, contact us and we will help.